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Why the MSP for External Workforce Management Has Become a Standard Business Practice

May 23, 2018 3:09:29 PM

A full 65% of executives responding to a survey by SAP Fieldglass say that the external workforce is essential to their organizations’ ability to operate at full capacity. Nearly half of respondents reported they’d be unable to conduct business as usual without it! If nothing else, these results underscore the extent to which the contingent workforce has become standard operating procedure for all modern businesses.

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Topics: Blog, MSP/VMS, Compliance Services, EOR Services, Workforce Management

When is Vendor Neutral Really Neutral?

May 22, 2018 10:48:59 AM

The term “vendor neutral” is bandied about frequently in the design phase of a managed services program (MSP). The idea being that instead of a prime vendor model wherein one “prime” staffing vendor is engaged to fill all requisitions at pre-negotiated rates, requisitions are instead issued to an array of participating suppliers who issue competitive bids for each position. In theory, a vendor-neutral MSP model is quite successful at keeping bill rates competitive. Yet, in some cases, the neutrality of the MSP may not be as egalitarian as one may think. Here’s some inside information that can help a hiring organization ensure they’re being afforded true neutrality.

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Topics: Blog, MSP/VMS, Best Practices, Supplier Management

The Three Keys to Strong Relationships with Your Staffing MSP

May 1, 2018 12:31:33 PM

Every good relationship, whether it be a marriage, a friendship, a business partnership or even a garage band, has at its core, several key factors that ensure success. The keys to lasting, mutually beneficial relationships of any variety include trust first and foremost; followed closely by dedication to transparent interactions and the commitment to overcoming inevitable problems quickly when they arise. The same ingredients are critical to a healthy, strong relationship between a hiring organization and the MSP they’ve partnered with to deliver talent. Here’s some tips on how to develop these three key, relationship building blocks.

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Topics: Blog, MSP/VMS

Revisiting Best Practices for Engaging Summer Interns

Apr 23, 2018 12:21:19 PM

Summer’s coming. Whether or not your local weather forecast still calls for cold, rain and snow, tank tops, flip flops and lazy days at the pool will be here before you know it. So too will be annual efforts to source and manage intern resources for the summer season. What follows in this post is a kind of “best of” culled from previous years’ posts on the do’s and don’ts of engaging summer interns as part of your workforce mix.

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Topics: Blog, MSP/VMS, Procurement Services, Risk Management, Best Practices

How to Avoid the Growing Threat of Billing Scams with Consolidated Billing

Apr 18, 2018 4:07:51 PM

One of the “hot topics” at a recent conference attended by nextSource focused on the rise of some clever scams perpetrated against higher education organizations within their procurement departments. One such organization admitted to being victimized by these proliferating scams to the tune of millions of dollars! Read on to learn about this pernicious con being committed by scammers and how to avoid falling victim to it in any industry.

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Topics: Blog, MSP/VMS, Procurement Services, Risk Management, Supplier Management

Balancing Fixed and Variable Labor Costs in Workforce Management

Apr 11, 2018 10:36:05 AM

The use of contingent labor—whether temp staffing, SOW/project workers or straight independent contractorsis largely driven by the need to reduce operating costs in ever increasingly competitive markets. The challenge is in achieving the proper workforce composition and balance between full time and contingent resources. Too many of the former and labor costs can drag on profitability. Too many of the latter and overall operational efficacy can suffer. Let’s examine how organizations can achieve the proper balance.

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Topics: Blog, Statement of Work, MSP/VMS, Workforce Management

When it Comes to Total Talent Management, There’s Something About Healthcare

Apr 5, 2018 10:38:14 AM

Often described as the “holy grail” of workforce management, total talent management is defined as the integration and engagement of the full range of talent sources into a single, comprehensive workforce management regime. The talent sources involved typically include non-employee workers like temps, independent contractors, consultants, freelancers, volunteers, outsourced resources and even non-human resources like robots, drones, and artificial intelligence. The ability to plan, administer and manage all these worker types harmoniously and efficiently in pursuit of business goals is total workforce management and the healthcare industry has it down cold! What factors contribute to healthcare’s ability to realize this goal and how can other industries emulate this success?

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Topics: Blog, MSP/VMS, Healthcare, Workforce Management

Avoiding the Eight Errors of Change Management

Mar 29, 2018 11:23:10 AM

Instituting a new program for workforce management—whether it be an MSP, a new VMS software solution or any other significant change to the way contingent labor is source, managed and administered—requires significant change. Changes to established practices are always going to cause friction and encounter resistance. And it isn’t just changing broken, inefficient processes. Sometimes, entirely new strategies call for change to practices that have been used to positive effect, but that need to be modified if the new solution is to yield the desired effect. Strong change management is critical to the success of any new policy or business process. Here is some wisdom on this subject culled from a leading authority on change management to help organizations avoid failure as they seek to improve workforce management.

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Topics: Blog, MSP/VMS, Best Practices, Workforce Management