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Blog

The Fall of Traditional Retail and the Role of Workforce Management Solutions

Mar 5, 2019 2:35:56 PM

 

Once a stalwart of the American labor force, retail as an industry has been experiencing an ongoing collapse. Similar to the precipitous demise of American manufacturing in the 1990s as entire career segments were washed away by a tide of offshoring to low-cost countries, retailers today are on the run. However, unlike the loss of manufacturing jobs which left a vacuum in employment, there is a silver lining for the American worker when it comes to retail. Here’s the story.

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Topics: Blog, Workforce Management, Retail, Gig Economy

The Changing Face of Contingent Workforce Management in Retail

Feb 27, 2019 10:42:02 AM

Retail as an industry is navigating through a time of significant operational change and upheaval. The very nature of how consumers interact with retailers has been radically changed by advancements like ecommerce and the “Amazon-ization” of expectations regarding shipping and delivery. As a result, there has been a widespread shift in business requirements and priorities with respect to staffing practices for retailers. Here are some of the emerging dynamics impacting retail workforce design and management.

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Topics: Blog, Compliance Services, Workforce Management, Retail, Gig Economy

Technology Forces That Transformed Retail Can Drive It to New Heights

Aug 22, 2017 9:18:30 PM

Omni-channel retail, borne of the advent of eCommerce, is the new paradigm for retail in the 21st Century. Its meteoric rise to dominance as a strategy is visible in the rapid decline and disappearance of retail powerhouse brands – many of which had existed for decades or more. Such dramatic and rapid change in the underlying business model of modern retail has had a predictably radical effect on the nature of workforce management in this industry. Here’s some insight into how forward-thinking retailers have recalibrated their workforce management strategies to adapt and survive.

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Topics: Blog, Technology, Retail