The nextSource Blog is your one-stop shop for incisive industry perspectives, best practices, innovative ideas and overall thought leadership on all things relevant to workforce management. Today’s post will look back over the last few months of posts to provide a brief synopsis of all the hard-hitting and valuable content this blog has been producing consistently for years.
Dec 6, 2019 10:12:44 AM
Mar 5, 2019 2:35:56 PM
Once a stalwart of the American labor force, retail as an industry has been experiencing an ongoing collapse. Similar to the precipitous demise of American manufacturing in the 1990s as entire career segments were washed away by a tide of offshoring to low-cost countries, retailers today are on the run. However, unlike the loss of manufacturing jobs which left a vacuum in employment, there is a silver lining for the American worker when it comes to retail. Here’s the story.
Feb 27, 2019 10:42:02 AM
Retail as an industry is navigating through a time of significant operational change and upheaval. The very nature of how consumers interact with retailers has been radically changed by advancements like ecommerce and the “Amazon-ization” of expectations regarding shipping and delivery. As a result, there has been a widespread shift in business requirements and priorities with respect to staffing practices for retailers. Here are some of the emerging dynamics impacting retail workforce design and management.
Aug 22, 2017 9:18:30 PM
Omni-channel retail, borne of the advent of eCommerce, is the new paradigm for retail in the 21st Century. Its meteoric rise to dominance as a strategy is visible in the rapid decline and disappearance of retail powerhouse brands – many of which had existed for decades or more. Such dramatic and rapid change in the underlying business model of modern retail has had a predictably radical effect on the nature of workforce management in this industry. Here’s some insight into how forward-thinking retailers have recalibrated their workforce management strategies to adapt and survive.